Offline POS
Dubai Café Group — Offline-first POS & Kitchen Display
Offline-ready POS with KDS and UAE VAT receipts so service continues when public internet drops during peak hours.
Offline
Peak-hour resilience
KDS
Kitchen tickets
VAT
TRN-ready receipts
- Cashier POS, kitchen display, VAT-ready receipts
Scope - Dubai, UAE
Client region - SiteLayer POS · Kitchen Display (KDS)
Systems deployed - 2025-08-01
Published
The challenge
The challenge
Cloud-only POS stalled tickets when venue Wi‑Fi to the public internet dropped during rush.
- Orders stuck when upstream internet failed
- Kitchen still needed live tickets
- VAT-inclusive AED receipts with TRN required
The technical solution
The technical solution
Deployed SiteLayer POS on the restaurant LAN with KDS and VAT-ready printing — local-first, cloud sync when connected.
- Local ordering and kitchen tickets without public internet
- KDS start / pause / done for chefs
- VAT-inclusive pricing and TRN on receipts
System architecture
Specs & deployment stack
| Component | Specification |
|---|---|
| POS | SiteLayer offline-first cashier + menu |
| KDS | Kitchen display on local network |
| Tax | UAE VAT-inclusive AED + TRN print |
| Sync | Cloud reports when online (hybrid) |
SiteLayer POSKDSLocal networkUAE VAT
Business outcomes
Performance metrics
Up
Service during outages
Faster
Kitchen handoff
Compliant
VAT receipts
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